Technology Support for Families

Student Accounts | Chromebooks | ParentVUE/StudentVUE  |  myMCPS Classroom  | Zoom  |  Kami         
Benchmark Universe  |  Technology Resources in Spanish/Recursos en Español

 

Technology Issues?/¿Problemas de tecnología?

Call Parent Technical Support at 240-740-7020 between 7am and 8pm, Monday through Friday or email at communitytechsupport@mcpsmd.org.
Soporte tecnológico para hispanohablantes- Llamada 240.740.7022, Presione 2 para español o correo electrónico MCPSapoyo@mcpsmd.org.  

**NEW** Community Tech Support Portal -Place a help ticket and monitor the progress, search helpful support guides and screencasts, chat with a virtual or live agent, and more. These resources are available in English and Spanish. Check out this support guide and flyer to learn more.

Checklist > Getting Your Child Ready for Virtual Learning Success 

Student Accounts

Student Accounts and Access -- StudentVue, Google Drive, myMCPS Classroom, Zoom

Unpacking Your MCPS Digital Backpack - Learn about the technology tools that teachers and students will use in distance learning.

Chromebooks

Troubleshooting your Chromebook

ParentVUE/StudentVUE Resources

Login Page - Quick link to ParentVUE     

View Grades in ParentVUE -- NEW!

ParentVue Support Guide - How to activate and use your TeacherVue account!

StudentVUE Support Guide 

ParentVUE Online Registration for Annual Verification of Information
Starting this fall, parents will use ParentVue's Online Registration to complete their annual verification of information. This includes making updates to addresses, phone numbers, health, emergency contacts, and more.

ParentVue Activated but Missing Students - Complete this form if you log into ParentVUE and you do not see all of your students.

ParentVue Account Activation from Email Support Guide - Use these directions if you received your ParentVue activation information through email.

ParentVue Account Activation from Mailer Support Guide - Use these directions if you received your ParentVue activation letter with an activation key.

ParentVUE & myMCPS Classroom - How do I access my child's myMCPS classroom courses through ParentVUE?

Getting Started with ParentVUE / Getting Started with ParentVUE - Spanish Interpreter
The ParentVUE portal gives parents web and mobile access to grades, assignments, and communication with teachers. This system replaces the Parent Portal used in MCPS the last several Years.

myMCPS Classroom (Canvas) 

myMCPS Classroom Login Page

Supporting Your Student: myMCPS Classroom Navigation (with American Sign Language Interpreter)
Learn how to navigate myMCPS Classroom to find assignments due dates/details, teacher feedback, class announcements and links to student Zoom classroom meetings.

Supporting Your Student: myMCPS Classroom Assignments (with American Sign Language Interpreter)
Learn how students access and complete assignments in myMCPS Classroom.

Accesing the Canvas Student App for your Smartphone


Zoom 

Logging into Zoom the Easy Way

Zoom for Students

 

Kami

Home Learning with Kami & myMCPS Classroom (Canvas) for Parents and Students - What is Kami and how do you use it?

Kami Student Support Guide - Getting Started with Kami and myMCPS Classroom

Accessing Kami Assignments using myMCPS Classroom

Kami Toolbar Explained

Benchmark Universe Reading Program

How to Login to Benchmark Universe 

Kindergarten - 1st Grade Resources

2nd Grade - 5th Grade Resources

 

Technology Resources in Spanish/Recursos en Español

Go to the bottom of this new page. Ir al final de la nueva página. 

Technology Support for Spanish Speakers > Call 240.740.7022, Press 2 for Spanish or 
email MCPSapoyo@mcpsmd.org.