Shady Grove Middle School

Topic

Students

Communication

Students (and/or parents/guardians) should check their Synergy mail and myMCPS Classroom/Canvas inbox for instructions from the teacher(s) before the start of the inclement weather day.

myMCPS Classroom (Canvas)

Learn how to navigate and use myMCPS Classroom (Canvas) with your teacher or by enrolling in a self-paced introduction course.

●     MCPS Passport to Canvas - Secondary Students

●     MCPS Passport to Canvas - Elementary Students

Zoom

Log into your class’ Zoom meeting (from myMCPS Classroom or a link provided through other means of teacher communication). 

1. Log into myMCPS Classroom using your MCPS username and password (same as what you log into your Chromebook with). 
2. From your dashboard, click on your class tile.
3. (Elementary) Your Zoom link to class will either be found on the homepage of your course or at the Zoom tab on the left side of the screen. 
4. (Secondary) Your Zoom link to class will either be found on the homepage of your course, at the Zoom tab on the left side of the screen, or within an announcement.

Zoom for Students

Devices

Students should ensure that they are able to log into their Chromebook and can access myMCPS Classroom from home BEFORE the morning of the inclement weather day. 

●     Chromebook

●     Charger

●     Mifi (if needed): Contact the school principal to request a Mifi device for your household if needed

Chromebook Troubleshooting Guide

Support

Available

Parent/Guardians can access:

●     Community Tech Support Portal

○     Search Knowledge Base for troubleshooting guides, screencasts

○     Support Guide

●     Call Community Tech Support Phone Line at 240-740-7020 (Inclement Weather Virtual Days ONLY)

○     Support follows admin offices delay or closure schedule

○     Delay: phones open at 9:00 am

○     Closure: no phone support

●     Email Community Tech Support at communitytechsupport@mcpsmd.org

Topic

Students

Communication

Check Synergy mail and myMCPS Classroom/Canvas inbox for instructions from your teacher before the start of the day.

myMCPS Classroom (Canvas)

1. Log into myMCPS Classroom using your MCPS username and password (same as what you log into your Chromebook with). 
2. From your dashboard, click on your class tile.
3. (Elementary) Your Zoom link to class will either be found on the home page of your course or at the Zoom tab on the left side of the screen. 
4. (Secondary)  Your Zoom link to class will either be found on the home page of your course, at the Zoom tab on the left side of the screen, or within an announcement. 

Zoom

Log into your class’ Zoom meeting (from myMCPS Classroom or a link provided through other means of teacher communication). 

Zoom for Student Guide

Devices

Devices Needed:

Student Chromebook

●     (Chromebook Troubleshooting Guide)

Chromebook charging cord

Optional Devices:

MiFi Device Support Guide  (for students needing internet access, Contact the school principal to request a Mifi device for your household if needed)

Support Available

Parent/Guardians can access:

●     Community Tech Support Portal

○     Search Knowledge Base for troubleshooting guides, screencasts

○     Support Guide

●     Call Community Tech Support Phone Line at 240-740-7020 (Inclement Weather Virtual Days ONLY)

○     Support follows admin offices delay or closure schedule

○     Delay: phones open at 9:00 am

○     Closure: no phone support

●     Email Community Tech Support at communitytechsupport@mcpsmd.org

Topic

Students

myMCPS Classroom (Canvas)

Review and confirm all assignments/tasks have been submitted as instructed by your teacher.

Zoom

Follow teacher directions for accessing any recorded sessions.

Instructional Applications

Communicate any difficulties with applications to your teacher.

Devices

●     Charge and bring your devices back to school

●     Inform the school of any issues with devices

●     Reach out to school to request a Mifi if needed

Additional Support Resources

Parent/Guardians can access:

●     Community Tech Support Portal

○     Search Knowledge Base for troubleshooting guides, screencasts

○     Support Guide

●     Call Community Tech Support Phone Line at 240-740-7020 (Inclement Weather Virtual Days ONLY)

○     Support follows admin offices delay or closure schedule

○     Delay: phones open at 9:00 am

○     Closure: no phone support

●     Email Community Tech Support at communitytechsupport@mcpsmd.org