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ERSC offices and Call Center will close for a staff event on Tuesday, September 19, 2023. The office will reopen on Wednesday, September 20, 2023.

Employee and Retiree Service Center → About Us

About the Employee and Retiree Service Center (ERSC)

ERSC is your resource for employment-related business including benefits, leave, pay, and retirement.

Hours and Location

Lobby hours: M-F, 8:00 a.m.-4:30 p.m.
Phone calls received: M-F, 8:00 a.m.-4:15 p.m.
  (except every other Wednesday from 9:00–10:00 a.m. when closed for staff meetings)
45 W. Gude Drive, Suite 1200
Rockville, Maryland 20850

Contact Us

Phone: 301-517-8100
Fax: 301-279-3651 or 301-279-3642

Who We Are

Nondiscrimination Notice

ERSC Strategic Plan


ERSC Equity Plan



Investment Team



Salary and Positions

ERSC Performance Measures

Call Center Statistics

Direct Deposit Participation Statistics

E-mail Statistics

Lobby Traffic Statistics

Customer Service Satisfaction