Community Technology Support Portal

The MCPS Office of Technology and Innovation has launched a new portal where parents can access technology information and request help

In this new portal, parents/guardians will be able to:

  • Search to find helpful support guides and screencasts in English and Spanish

  • Chat with a virtual or live agent

  • Submit and track the progress of a Help Desk ticket

    • Parents/guardians can still email ( or call (240-740-7020), and then track their ticket here

  • Parents/guardians can use this support guide to activate their accounts

Click here to access a flyer with more information