Chromebook Damage Financial Responsibility Information

Students and their families are now financially responsible for any intentional or accidental damage of any Chromebook loaned out to the student. The Office of Technology and Innovation has created a technical document outlining the Chromebook obligation process. This document identifies the costs associated with each type of repair or replacement, as well as where students and families can go to have a repair performed. While 45 West Gude is the only available repair site at this time, additional sites will be identified and added.

HOURS:  Monday -Thursday from 9am - 4pm 

LOCATION: 45 W. Gude Drive, Rockville MD

    • NEW  on 11/11/20 - Distribution will move to the left side of the building/cafeteria - look for the black gate between the loading dock and reserved parking spaces. Click here for more information on waiting in line/safety procedures. The line forms to the right between the building and tables. Signage is posted at the front of the building to direct visitors. 
    • Come prepared with staff or student ID number
    • Plan to park and walk up
    • Please wear a mask
    • NO APPOINTMENT NECESSARY
    • Schools can pickup and drop off on behalf of families
    • Peak wait times are between 11am-1pm
  • All services are outside with no restroom access. Plan to dress warmly and wait in line. 

Community/Family Support: CommunityTechSupport@mcpsmd.org OR 240-740-7020

M-F 7am - 8pm

To see the Chromebook Obligations document, please click here.

This document links out to four relevant articles.

  • Chromebook Repair Sites. See here.
  • Chromebook Repair Costs: See here.
  • Chromebook Acceptable Use Policy: See here
  • Regulation IGT-RA: See here.