Need to exchange your Chromebook or get a Mifi internet hotspot device?
Please visit MCPS:
HOURS: Monday to Thursday from 9am - 4pm
LOCATION: 45 W. Gude Drive, Rockville MD
- Click here before you go to check their status and see detailed procedures.
- Come prepared with you student ID number
- Please wear a mask
- NO APPOINTMENT NECESSARY
- Peak wait times are between 11am-1pm
- All services are outside with no restroom access. Plan to dress warmly and wait in line.
Do you need technical support? Please access the MCPS Community/Family Support center by email CommunityTechSupport@mcpsmd.org OR by phone 240-740-7020 weekdays 7am - 8pm. Ms. Rui Tsai our Media Specialist may also be able to help.
Are you getting too many Canvas (MyMCPS) emails? Watch this video to see how to change your notifications.
A note about Mifi Devices: One MiFi can support up to five students . We have a one device per family limit, so we can provide to all who are in need. The MiFi device does not boost home internet; it is meant to provide internet service to those who do not have home internet options. MCPS Chromebooks are programmed to know the passwords and connect automatically. Directions here.