Tech Support, Parent VUE Support, and Chromebook Obligations

MCPS Tech Support for Families

Monday - Friday, 7am – 8pm

call: 240-740-7020   

email: communitytechsupport@mcpsmd.org

ParentVUE Support for Parents

  • A tutorial on how to activate ParentVue accounts is located here
  • If families did not receive an email with ParentVUE activation information, call 240-740-7020 (M-f) or email communitytechsupport@mcpsmd.org

Chromebook Damage Financial Responsibility Information

Students and their families are now financially responsible for any intentional or accidental damage of any Chromebook loaned out to the student. The Office of Technology and Innovation has created a technical document outlining the Chromebook obligation process. This document identifies the costs associated with each type of repair or replacement, as well as where students and families can go to have a repair performed. While 45 West Gude is the only available repair site at this time, additional sites will be identified and added.

To see the Chromebook Obligations document, please click here.

This document links out to four relevant articles.

  • Chromebook Repair Sites. See here.
  • Chromebook Repair Costs: See here.
  • Chromebook Acceptable Use Policy: See here
  • Regulation IGT-RA: See here.