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Updated Questions and Answers Regarding New Cigna Medical Plans

Are you a Montgomery County Public Schools (MCPS) employee who is a member of the Cigna Open Access Plus (OAP) or Open Accesss Plus In-Network (OAPIN) medical plan? If so, you may have questions about whether or not the change to Cigna has affected your medical coverage. To help alleviate any concerns about the change in medical plan providers, the Employee and Retiree Service Center (ERSC) has prepared written answers to some of the frequently asked questions we receive.

Review these questions and answers.

Should you have a question that is not addressed in the questions and answers document, you may contact ERSC at 301-517-8100, Monday through Friday between the hours of 8:00 a.m. and 4:15 p.m., or by email.