In July 2022, Montgomery County Public Schools (MCPS) notified its employees via email that MCPS will offer Cigna instead of CareFirst as a Point-of-Service (POS) or Health Maintenance Organization (HMO) benefit plan provider in 2023. Understandably, MCPS employees have questions about if and how this change could affect their medical care.
To help alleviate concerns about the change in medical plan providers, the Employee and Retiree Service Center (ERSC) has prepared written answers to some of the questions that have arisen since the announcement. You will find these questions and answers here.
Should you have concerns not addressed in the questions and answers document, you may contact ERSC at 301-517-8100, Monday through Friday between the hours of 8:00 a.m. and 4:15 p.m., or by email.